I'm helping a friend with their account. She forgot to change her card on her account after some fraudulent activity and auto pay failed. She has added the new card but it will not give an option to pay. When selecting all options: pay amount due, pay different amount etc.... it will not bring up a box to add an amount it just reverts to the same payment page. Read you can reselect plan and pay but the account is on the rbc promo so we do not want to lose that. Will the lost/stolen or add $1 tricks work to get an option to pay? (There is $6 on the account.) Or is the only option waiting for a moderator tobanswer in the morning?
