change subscription

[zahra1345]

Hello,

I want to change my subscription. I found one option of 19$ in website but I cannot change it in my account. How can I change my account to that subscription? I have 27$ service right now. 

[ORNGNBLK]

@zahra1345  The only way to achieve the $19 plans is to port out from Public Mobile to another carrier and then back in as a new subscriber. Keep in mind you will lose any referrals and mins/data on your current plan. As @computergeek541  said, as a current subscriber, your only options are those available to you in your personal “change subscription” page. 

[computergeek541]

---

@zahra1345 wrote:

I want to change my subscription. I found one option of 19$ in website but I cannot change it in my account. How can I change my account to that subscription? I have 27$ service right now. 

---

Unfortuantely, you won't be able to make that change.  Existing customers can only change to plans that are offered in the self serve account.  Some customers will have different plans available.