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Service mobile data issue

rodnm
Great Neighbour / Super Voisin

I am having issues with my mobile data for 1 week.

Any news and notice?

Public mobile did not email me to clarify what is happening.

2 REPLIES 2

softech
Oracle
Oracle

@rodnm you opened ticket with PM support yet?  if so, they will reply via Community inbox and not email 

 

And can you give us more details amd we can try to help 

 

you login My Account usong Incognito mode and confirm your account status is Active?

 

is your phone able to connect to PM network? or not connected  and showing error?  what error message?

hairbag1
Mayor / Maire

@rodnm 

try this to make sure you have some data to use...

 

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