Service Suspended but cannot make a payment because "account has enough balance"

[r0y2a4n4]

I recently cancelled my credit card and got a new one since i lost it. My autopay did not go through due to this (new card #). I just replaced my old card # with my new card # under the manage cards feature or whatever. So going forward I'm sure it will work. I am trying to make a payment for the "amount due" ($35 minus $2 auto pay) but it says my account has enough balance so i cannot! Help! Thanks! It says my balance is $2 (from autopay credit) and it says my account is suspended. Can't make calls etc. It also did not immediately charge my new card. 

[RossN]

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@r0y2a4n4 wrote:

Just thought of this then came to delete post of whatever. it worked!

Thanks so much as if i hadn't though of it you would have saved me

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@r0y2a4n4 glad I could help lol 😜

[r0y2a4n4]

Just thought of this then came to delete post of whatever. it worked!

Thanks so much as if i hadn't though of it you would have saved me

[RossN · Accepted solution]

@r0y2a4n4 hi try to make a payment by dialing *611