@Sarahabcd wrote:
Hi, On July 10th I was charged $32, I upgraded my plan on July 13th and was charged full $37 rather than the difference of $5. I would like that credited to my account. I’ve been billed every month since then, rather than correcting the error. My account is currently suspended, if u can kindly credit my account.
Contact me at this number: ***-***-****
If you upgraded your regular plan and opted to have the change applied immediately, you paid the full price of new plan and forfeited whatever was your old plan...there's no pro-rating or refunds of plans. In the future if you wanna change plans...make sure to select Change on Renewal.
ed...
thanks to @Handy1 for updated info.
