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Sending photos on messenger

Tino
Great Neighbour / Super Voisin

My phone will not allow me to send any messages with photos.  It keeps saying downloading 

5 REPLIES 5

Codeninja
Good Citizen / Bon Citoyen

—>Clear the messaging app cache: Clearing the cache of your messaging app can help resolve various issues, including problems with sending photos. Go to your phone’s settings, locate the “Apps” or “Applications” section, find your messaging app, and clear its cache. Restart the app and try sending a photo again.

—> Restart your device: A simple restart can often fix temporary glitches or conflicts that might be causing the problem. Turn off your phone, wait a few seconds, and then turn it back on. After the restart, try sending a photo again.

—>Update your messaging app: Make sure that your messaging app is up to date. Outdated versions of apps can sometimes have compatibility issues or bugs that cause problems. Visit the app store on your device, check for updates, and install any available updates for your messaging app.

dust2dust
Mayor / Maire

Did you turn on cell data? Are you able to receive?

Grinch
Model Citizen / Citoyen Modèle

Facebook messenger? 
You have to allow Facebook to access your pics. 

Tino
Great Neighbour / Super Voisin

My fold 3 kept giving me the same message so I switched phones much cheaper one messages go through but no photos 

Handy1
Mayor / Maire

@Tino  Have you tried rebooting the phone ? Also you can try restarting network settings . Also is it possible to try the SIM  in another phone and see if it works . Another possibility is if you uninstall messenger and re instal it may also help . If you need more help from support here’s the link 

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