Sending confirmation code to land line number

[Tomrkennedy]

I am trying to activate a new phone and account, but the system sends the confirmation code to my existing land line phone. This means I can't confirm.

[softech]

@Tomrkennedy are you transfering from landline? *s your sim card already working with outgoing calls and just not incoming text and calls??   

if you don't mind, you can wait until the port is completed before accessing My Account. But port from landline takes longer, usually 3 to 7 days

or if you need to check something urgently , you can reach out to support here by direct message:

 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there