@Gdoe wrote:
Got the sim working, got the apn settings correct and it even worked for a few days making calls amd sending texts then it just stopped working. It will flash the phone number for a bit then disconnect the call before it rings. It can still send and receive texts, no amount of resetting, or taking the sim out and putting it in again, or airplane mode worked.
Just to confirm, your bill is paid up? Just know that phone isn't on the white list so they may not support you with help.
There have been issues over the last few days of folks saying their bill is paid up and their phone just stopped for no reason. You can reach out to a CS Agent to find out why.
You can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
A Customer Service Agent will reply to your community inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
