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Self serve PM page not loading -- why?

Milk
Great Citizen / Super Citoyen

I can access PM community pages with no problem at all BUT can't access https://selfserve.publicmobile.ca -----the page just freezes and times out. And yes i have tried clearing cache etc.  ----- is the problem perhaps that too many of us are trying to log in and overloading the server?

 

UPDATE -- managed to log in -- so now all is fine.

2 REPLIES 2

terrybev
Great Citizen / Super Citoyen

@geopublic wrote:

@Milk wrote:

I can access PM community pages with no problem at all BUT can't access https://selfserve.publicmobile.ca -----the page just freezes and times out. And yes i have tried clearing cache etc.  ----- is the problem perhaps that too many of us are trying to log in and overloading the server?


Yes that is possible. Just try again sometimes it takes a couple of minutes to load.


I have had that same problem, many times. I just refreshed the page a few times, and it does come back slowly

geopublic
Mayor / Maire

@Milk wrote:

I can access PM community pages with no problem at all BUT can't access https://selfserve.publicmobile.ca -----the page just freezes and times out. And yes i have tried clearing cache etc.  ----- is the problem perhaps that too many of us are trying to log in and overloading the server?


Yes that is possible. Just try again sometimes it takes a couple of minutes to load.

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