02-20-2020 10:32 PM - edited 01-05-2022 09:36 AM
I've tried chrome and incognito and both show no login option just a blank white page. Anyone else having this issue ?
02-21-2020 03:24 AM
As of 1223am PST (Friday, February 21), self-serve is working fine on Safari, Chrome and Firefox on a MacBook Pro.
02-20-2020 11:06 PM
Sorry didn't see your incognito portion of your comment. Not sure what else to suggest.
02-20-2020 11:04 PM
Having the same issue. Will only work if choosing "incognito". Try that. Can't even get the self serve to accept my login.
02-20-2020 11:00 PM
Try updating your browser. Just did on my phone and it works again.
@drewber83 wrote:I've tried chrome and incognito and both show no login option just a blank white page. Anyone else having this issue ?
02-20-2020 10:52 PM
@drewber83 wrote:I've tried chrome and incognito and both show no login option just a blank white page. Anyone else having this issue ?
I can confirm that unfotuantely, this nonsense has started again. Sometimes Chrome and ingnito does work but any other browser will keep showing the blank page. The incognito thing is a working around only. Make no mistake about it; the problem is on Public Mobile's end.
02-20-2020 10:40 PM
@drewber83 works here Samsung tablet, Google chrome in Toronto.
02-20-2020 10:39 PM
@drewber83 wrote:I've tried incognito and also Firefox. I've tried on WiFi and on Mobile data and it's the same issue. Can't imagine it's something on my end
Just tried again. On laptop working and phone Chrome n Firefox.
Maybe one of their servers is having issues..try again in an hour or so.
02-20-2020 10:37 PM
I've tried incognito and also Firefox. I've tried on WiFi and on Mobile data and it's the same issue. Can't imagine it's something on my end
02-20-2020 10:35 PM
Working here in Montreal.
Try clearing your history/cookie cache and try in incongnito mode
02-20-2020 10:35 PM
Not loading for me either. Worked fine a few hours ago.
02-20-2020 10:35 PM
@drewber83 wrote:I've tried chrome and incognito and both show no login option just a blank white page. Anyone else having this issue ?
Looks like this particular glitche seems happen every few days lately. Try waiting an hour or two before trying to login again. Sometimes it clears up quite quickly.