Self Serve down "for maintenance"...yet again
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-07-2016 03:20 AM - edited 01-04-2022 02:44 PM
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-07-2016 02:11 PM
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-07-2016 01:43 PM
@Luddite Hybrid maybe?
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-07-2016 01:22 PM
@Jeremy_M Human errors? I thought you were bots!
>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-07-2016 12:12 PM
Agree 100% @Luddite,
Personally, I think we're pretty good when it comes to advising the Community of outages, besides the few human errors we had including yesterday's window.
I will definitely try to rectify this, and be more transparent with all of you.
Cheers,
Jeremy
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-07-2016 11:51 AM - edited 06-07-2016 01:21 PM
@Jeremy_M Emergency maintenance could catch everyone off guard. However, a post outlining the expected duration would be in keeping with PM's transparency norm. The same goes for tower outages.
>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-07-2016 09:11 AM
Hey @IWIK,
I responded on another thread for your self-serve issue, please send me your PM phone number via private message and I will be glad to assist you.
Thanks,
Shazia
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-07-2016 08:09 AM
It was a last minute maintenance window to be honest, and I found out too late before I could have posted something to warn the Community, my bad.
Jeremy
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-07-2016 05:52 AM
Hana I kid, I kid. But seriously I haven't been able to get into my account at all for a few days.
- Mark as New
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-07-2016 03:35 AM
I feel kinda happy every time because it feels like something new will show up.
I don't check my self serve often anyways
______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.