Second renewal of account internet data not working

[PackRat]

After account renewal Mobil data (4g) 

News site will not get site page or article  will not load it says' err connection lost '. Them 'cannot load source page'

[will13am]

@PackRat, what plan are you on?  Are you able to confirm in the self serve that the renewal was successful.  If so, do you see data available in the add-on box, overview tab? 

[Triguy]

Try the lost phone trick. To report your phone stolen.  Login to your account.  Choose  Plans and Add-ons tab. Then choose  Lost/Stolen Phone  tab.  The choose  Suspend Service  tab.  Logout.  Wait few minutes. Login in and report your phone found.  Also try a different browser and clear your cache.

When you log into your self serve account is any amount of data showing under data and add-ons ?