04-14-2024 08:21 PM - last edited on 04-15-2024 12:07 AM by computergeek541
I just purchased a 2024 Mazda CX-5 and I cannot connect my Samsung A70 cell phone to Android Auto. My daughter has a different Samsung model and it connects no issue.
Any suggestions other than calling Samsung who were no help
04-14-2024 11:40 PM
Definitely not a service provider issue. It's either the phone or the head unit. Also make sure you're using a high quality cord.
04-14-2024 08:43 PM
@ben_miskin - It must be the device of your phone.
04-14-2024 08:35 PM
My daughter has a google pixel a8.
I never had a car with Android Auto before
04-14-2024 08:32 PM
I thought maybe because I have Public Mobile Service and my daughter has Rogers might be the problem
04-14-2024 08:26 PM
@ben_miskin - What two models are the phones? Yours is the A70 and your daughters is...
do you have Android Auto Enabled in phone? Did you have an android auto supported car last time and did it work?
04-14-2024 08:24 PM
HI @ben_miskin
it is not a PM problem but a device. Some people reported the same thing on Google forum but no solutoin
https://support.google.com/androidauto/thread/11338592/galaxy-a70-won-t-connect-to-my-car-my-old-gal...
make sure your A70 is updated with latest firmware, Android Auto also updated.