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Samsung A70 won't connect to Android Auto

ben_miskin
Good Citizen / Bon Citoyen

I just purchased a 2024 Mazda CX-5 and I cannot connect my Samsung A70 cell phone to Android Auto.  My daughter has a different Samsung model and it connects no issue.

Any suggestions other than calling Samsung who were no help

6 REPLIES 6

Definitely not a service provider issue. It's either the phone or the head unit. Also make sure you're using a high quality cord.

fixin1
Deputy Mayor / Adjoint au Maire

@ben_miskin - It must be the device of your phone.

ben_miskin
Good Citizen / Bon Citoyen

My daughter has a google pixel a8.

I never had a car with Android Auto before

 

ben_miskin
Good Citizen / Bon Citoyen

I thought maybe because I have Public Mobile Service and my daughter has Rogers might be the problem

fixin1
Deputy Mayor / Adjoint au Maire

@ben_miskin - What two models are the phones? Yours is the A70 and your daughters is...

do you have Android Auto Enabled in phone? Did you have an android auto supported car last time and did it work?

hTideGnow
Mayor / Maire

HI @ben_miskin 

it is not a PM problem but a device.  Some people reported the same thing on Google forum but no solutoin
https://support.google.com/androidauto/thread/11338592/galaxy-a70-won-t-connect-to-my-car-my-old-gal...

make sure your A70 is updated with latest firmware, Android Auto also updated.

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