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SMS problem

Dima89
Great Neighbour / Super Voisin

Hi. I have an issue with sms receiving. I did transfer my number more then 12 hr ago. 

3 REPLIES 3

Cradcliffe
Great Neighbour / Super Voisin

There is an issue that PM is aware of related to the activation process and iMessages. If it looks like your iMessages is stuck verifying your phone number, this could be the issue. I have it right now and am waiting for a response from Customer Service. Apparently, they have a fix, but it is a manual tweak required. (which is pretty brutal...) 

Dima89
Great Neighbour / Super Voisin

Thanks Phil. I did. I’m waiting for reply from cs 

Phil_Adelphus
Mayor / Maire

@Dima89  If everything else is working, especially incoming calls, it is likely a known SMS problem that support can fix. Submit a ticket to customer service at the chat/message icon bottom right of this page.

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