SMS on my phone is not working. Please help

[Singhjasraj]

I reach public mobile when i Call 611. SMS on my phone is not working

[slusagm]

Are you new customer? Does it ever with with PM before? 

Or you are existing customer and just made a plan change?

If you have an Android, clear cache and reboot phone and Reset Network Settings

It you might need PM to refresh your account 

   Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox, check here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenote

[Socrates8567]

---

@Singhjasraj wrote:

I reach public mobile when i Call 611. SMS on my phone is not working

---

Hello @Singhjasraj 

We are all customers like you. It would sure help us if you shared with us what phone your using.

[Yummy]

How about other services? Calls in/out? Data?

Did you try to do hard reboot?