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SMS messages

Wrenchguy_1970
Great Neighbour / Super Voisin

Still having issues with SMS messaging.  I/ve completed the steps to transfer my number, but still not working!

Thoughts?

2 REPLIES 2

hTideGnow
Mayor / Maire

hi @Wrenchguy_1970 just SMS? incoming calls work?

and are you iPhone users?  is that an iMessage problem or SMS? can you send message out?

golfball
Town Hero / Héro de la Ville

There have been some issues with texting for newly ported numbers recently. I would try reaching out to customer service, they may be able to help.

To contact support you can submit a ticket through the chatbot by pressing the chat bubble in the bottom corner and typing in "submit a ticket" and selecting "Contact Us". If that doesn't work you can message support directly from here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Need Help? Let's chat.