SIM locked need to unlock

[kinu]

Hello, I just purchased iphone 16 pro and I insert the current SIM in it. It states that SIM is not supported . it requires to unlock. I was asked to request PUK from my current carrier. so could you please provide me PUK or unlock my SIM.

[will13am]

@kinu , where did you source the phone?  Maybe it is the phone that is locked to a particular carrier.  If you are in need of a SIM PUK code, please follow the help article below.

https://www.publicmobile.ca/en/bc/get-help/articles/where-to-find-your-puk

[Handy1 · Accepted solution]

@kinu  If you need sim PUK unlock code support can help , but if that phone is locked to another carrier like bell you will need to ask them or whatever carrier you got the phone from to unlock it 

send  a  private message   To CS_Agent

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