7 hours ago
Hello
Phone is giving me message that the SIM (physical) is disabled and need the PUK code.
PUK does not appear on the plastic credit card that the SIM came with.
Help!
6 hours ago
Hello, Sure thing
Current customer. phone is showing "SIM card is PUK locked - Emergency calls only"
6 hours ago
More details would be helpful. New customer versus existing?
What exact message is your phone showing?
If new customer, is your phone locked to previous carrier?
Here is additional information:
https://www.publicmobile.ca/en/ab/get-help/articles/where-to-find-your-puk