09-20-2022 05:36 PM
I got an 2 emails this morning saying I ordered a SIM cards and that they are on their way. I did not order any SIM cards. how do I cancel this? and why is it charging me for something I did not order. please help!!!!!!
09-20-2022 05:38 PM
Hi @Kendra3
no need to cancel. Look like the order does not exist. Just check your CC. If no charge, ignore the email
09-20-2022 05:37 PM
@Kendra3
open ticket with PM support and ask them to check it out for you.
At https://publicmobile.ca/chatbot.
Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket
have trouble with Chatbot: Private message CS Agent at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
