SIM card

[TimNelson]

I have not received my SIM card. It was ordered more than 10 business days ago.

[PrettyWoman]

I'm so sorry to hear about that. Have you tried contacting Public Mobile customer support?

[BKNS27]

@TimNelson 

It normally takes 3-10 days for PM to process your order and up to Canada Post to deliver to you…may take up to a total of 3 weeks.

If you are in a rush, just go to your local Telus/Koodo store to purchase one.

[softech]

Thanks @Lieux 

[GR · Accepted solution]

@TimNelson  if you want to cash in on the referral code bonus of 5$ off a month for 5 months you should go to a Telus/Koodo store and pick one up because that expires Sept 2.  Also if you activate before tomorrow night on a 25$ or more plan you can use the 2gb bonus per month for 12 months  too! 

[RossN]

@TimNelson hi you are on a public forum anyone can see your personel info, click on the little down arrow top of your post far right and edit your info

[Timer]

@TimNelson 

contact PM support team by private message CS_Agent with order #.

[Outdoorsman]

@TimNelson hi unfortunately it can take up to 3 weeks for delivery if you want one in a hurry go to a telus or koodo store to pick one up