SIM card order

[Amparo]

Hi. 

There is an order for a new SIM card, but I didn't order it? How do I cancel? Order 305311

[hTideGnow]

Hi @Amparoook like you are not the only one got the email.  If you don't see a charge on yiue credit card  I think it is safe to just ignore it.  Look like another IT screw up.

[dabr · Accepted solution]

@Amparo   You can ignore it as there appears to be a system glitch sending out errant emails about SIM card orders, unless you are seeing any charges on your payment card?

[RossN]

@Amparo 

hi this is the newest glitch with Public if your cc was charged  you need the help of a cs agent to inquire and ask for a refund

1. you can open a ticket through Simon here https://publicmobile.ca/chatbot.

2. alternatively you can private message them here                               

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