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SIM card lost

Minnix1
Good Citizen / Bon Citoyen

Hello, I lost my Sim Card. How can I get a new sim card?

9 REPLIES 9

Minnix1
Good Citizen / Bon Citoyen

Its activated
Thanks for the steps!

@Minnix1 

if you buy it from any store Telus or Koodo or Amazon.

use browser from computer,and clear cache and cookies and use one page inPrivate mode,

To Login Page  

on the top up has a quick links. to change SIM card number.

Minnix1
Good Citizen / Bon Citoyen

Thank you!!!

Yup. You can do that yourself in the self service part of your account. We'll help you if you can't figure it out...but it's a piece O' cake.

edit for directions...

Log in to your account / My Profile / Edit Account Info / New Sim...then Save Changes....VOILA !

Minnix1
Good Citizen / Bon Citoyen

I am already customer with Public Mobile. Once I receive sim card, how do i activate it?

Minnix1
Good Citizen / Bon Citoyen

If I buy it from Amazon, how it will know that I am a previous customer with Public Mobile. Do I have to activate it again?

softech
Oracle
Oracle

@Minnix1   Get it from Telus or Koodo store

 

Or you can get it from Amazon if you have Prime membership

https://www.amazon.ca/dp/B07R6P5KBB?ref=myi_title_dp

 

Do not get it from PM site online as it could take 1 to 3 weeks for it to arrive.

hairbag1
Mayor / Maire

Go to top of this page click Shop / Sim Card to make the purchase.

It'll take a few weeks to arrive...unless you can get to a Koodo kiosk to see if they have one for you.

Where are you located ?

RossN
Mayor / Maire

@Minnix1 hi your best bet to get one quick would be to go to a koodo or telus store, or order one from amazon usually come within a week if you order from public it can take up to 3 weeks 

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