Community

Annster · ‎01-23-2025

It's been over 15 days and I still don't have my SIM card.

computergeek541 · ‎01-24-2025

Moved: https://productioncommunity.publicmobile.ca/t5/Oracle-Archive/Place-to-move-redundant-threads/m-p/1303666#U1303666

computergeek541 · ‎01-23-2025

Moved: https://productioncommunity.publicmobile.ca/t5/Oracle-Archive/Place-to-move-redundant-threads/m-p/1303632#U1303632

computergeek541 · ‎01-23-2025

Moved: https://productioncommunity.publicmobile.ca/t5/Oracle-Archive/Place-to-move-redundant-threads/m-p/1303536#U1303536

Phil_Adelphus · ‎01-23-2025

@Annster Is it 15 business days? If so you need to contact customer service, if the chat icon bottom right doesn't work for you to open a support ticket you can send them a private message using this link

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Support may suggest you get a sim from a Telus/Koodo store or Amazon and reimburse you, you can check that with them.

Community

SIM card has not arrived