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USA style postal code when updating card information

johngiorshev
Great Neighbour / Super Voisin

Android App - updating credit card information requires Canadian style postal code. UI states that Canadian and USA visa financial institutions are supported. But, "Credit card validation failed" is caused because I can't input the USA style postal code associated with my card.

Ideally, App UI should allow for both.

6 REPLIES 6
Moved:

The reason behind the issue was already explained and there is no need to repeat

@Socrates8567 the main issue is the postal code, not the credit card itself

Socrates8567
Town Hero / Héro de la Ville

Interesting concept. However, just remember there is a $6.95-$7.95 fee plus tax to purchase the gift card. Lowering the $30 to approx $21-$22. 

Socrates8567
Town Hero / Héro de la Ville

@softech wrote:

@johngiorshev 

Sorry, only if the US card is registered with a Canadian address, a Canadian postal code.  Any card registered with an US address won't work


Hello @johngiorshev and @softech 

US credit cards are no longer accepted with Public Mobile. They haven't been accepted in some time now.

https://www.publicmobile.ca/en/get-help/articles/update-or-remove-your-payment-card

 

hairbag1
Mayor / Maire

@johngiorshev 

Walmart is currently offering a $15 Bonus gift card when you buy a $100 Prepaid Visa/MC debit card. You'll be able to use the re-loadable card for your Public Mobile account for regular plan renewals and purchasing add-ons.

softech
Oracle
Oracle

@johngiorshev 

Sorry, only if the US card is registered with a Canadian address, a Canadian postal code.  Any card registered with an US address won't work

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