SIM Reports Wrong Number

[hacho]

I ported my number after activation. The number was ported successfully. But my SIM still reports the old number.

[hacho]

I managed to fix the problem by removing the SIM, then reinstalling. That seemed to trigger phone to refresh info.

Strangely, reboot did not fix it.

[BKNS27]

@hacho 

If you ported your old number. It will show your old number on the PM SIM. 
So what is your issue?

If you picked a new number…you don’t need to port your old number over to PM.

You can pick a new number 4 times/cycle on your account if you want a new number.

Just login to your account online or the PM app to change.

[eddieO]

After restarting your phone if it's still not showing correctly can you confirm if you are able to call out, receive calls, send and receive text with the PM SIM 

[Meow]

Most likely porting was not complete.

Try to reboot (turn off, wait, turn on) and select PM as provider.