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Need PUK code. Accident locked SIM

Davidbukay
Good Citizen / Bon Citoyen

Hi, I need the PUK code for my iPhone to unlock my SIM

5 REPLIES 5

Davidbukay
Good Citizen / Bon Citoyen

WELL! ChatGPT told me to try default PIN 0000  or 1234 and that worked. I now managed to change my SIM PIN after re-unlocking it with 1234. I hope this will help someone else! Probably the default PIN at public mobile.

Davidbukay
Good Citizen / Bon Citoyen

Hi! So other day I didn’t understand what I was doing and in my iPhone Cellular settings I opened “SIM PIN” and thought it was asking me to create one but it was saying the number of attempts I failed LOL. And interpreted it as “Please confirm your PIN selection again.” 

So it locked my SIM. Then I tried the PIN and got asked a PUK code and got it from an agent on here and got it fixed. But now I resetted my iPhone and when turned back on it said SIM locked. And it’s asking me to enter my SIM PIN which I don’t have setup or have forgot it. What am I supposed to do please?

Davidbukay
Good Citizen / Bon Citoyen

Sorry found it. It’s in “Inbox” the little arrow pointing down then “sent” in the menu lolol

Davidbukay
Good Citizen / Bon Citoyen

Is it supposed to show the message I sent in my messages?

Chalupa_Batman
Mayor / Maire

Please contact a CS Agent to get that

If you are able to log in, please use this link to the Public Mobile Chat Bot which will direct you to creating a trackable ticket. Enter CONTACT US into the chat and follow the prompts.

https://widget.telus.tiia.ai/publicmobile/publicmobile.html?lang=en

If you’re unable to log in to your account, please use this direct link to reach out to a CS Agent.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

A Customer Service Agent will reply to your community inbox here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

During business hours (9 AM-10 PM EST) you can expect a response within 30 minutes, but it may be longer depending on current volumes.

 

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