SIM Card moved to different Phone

[tbark]

I changed my SIM card from my SKY Pro 5 to my MotoG5 and am getting a request for a SIM unlock PIN. This is not a locked phone. Does anyone know how to fix this problem?

[bradman20012]

Phone 100 percent has to be locked to another carrier. Locked phones don't ask for a code. Hope you got this figured out.

[popping · Accepted solution]

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@tbark wrote:

I changed my SIM card from my SKY Pro 5 to my MotoG5 and am getting a request for a SIM unlock PIN. This is not a locked phone. Does anyone know how to fix this problem?

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Are you sure that you Moto G5 is locked to your old carrier?

It does not hurt to ask the carrier for unlock code as you don't have to have a plan with them in order to get it unlocked.

After inserted your PM SIM card to Moto G5, did it ask for unlock code?