HI @chckn8r1 sim card order could take 3 weeks.
Yours is around 2 weeks and should come soon.
But you can also open ticket with CS agent and ask at:
SIM. Card can take up to 3 weeks to arrive , if you need one sooner try calling local Telus Koodo stores for in person pick up .otherwise reach out to support for a status up date for when it shipped and when you can expect
Sim card delivery from PM online could be as many as 3 weeks
There was also issue for cards purchased before May 17
Since it has been over 10 business days, you can open ticket with PM support to confirm if they got the order and if the sim card is on the way. They might offer to resend you another one or ask you to buy one form local Telus/Koodo/MobileKlink store and reimburse you the extra cost