10-13-2023 04:29 PM
I have the $50 Canada/US plan and when I'm in the US I keep getting a message I'm roaming and need an add on. Why does this happen ?
10-13-2023 04:53 PM
I seem to remember getting it when the phone switches from one carrier to the other and back. Whatever. It doesn't cost anything.
10-13-2023 04:42 PM - edited 10-13-2023 04:43 PM
You should only get that message once per trip, unless of course your hanging out right around the border, in which case the phone could toggle back and forth between US and Canadian towers. As @softech noted, it's a standard text everyone gets. Just ignore it.
10-13-2023 04:40 PM
@Fuse_4651 wrote:It doesn't automatically switch when in the US ?
The phone should auto navigate to a roaming partner network when in the US if you have settings on auto.
10-13-2023 04:33 PM
It doesn't automatically switch when in the US ?
10-13-2023 04:32 PM
@Fuse_4651 it is just a promo text for everyone, without or without roaming plan or add-on, you can just ignore
so, you can connect and use the service? make sure you connect to T-Mobile or AT&T