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Roaming plan never works

MJD3
New in Town / Nouveau en Ville

is there anyway to get customer service out of this company?

 

Right now they take money and provide no service and no accountability 

2 REPLIES 2

softech
Oracle
Oracle

@MJD3 wrote:

is there anyway to get customer service out of this company?

 

Right now they take money and provide no service and no accountability 


@MJD3 you sure you are not talking about Rogers?  Rogers took money and provide no service and no accountability (they still not explain what happened after over 18 hours)  to their customer

 

 

IF you are talking about PM , provide more information.  Did they take money for the new cycle but not reactivating the service? or you are talking about buying add-on?

dust2dust
Mayor / Maire

Do you still see the amount you paid in your balance? If so then you need to go back to purchase add-ons and actually buy the add-on.

Then you will need to try either AT&T or T-Mobile to see if either work. Preferably T-Mobile. You might also want to try setting your phone to 2G-only while on T-Mobile to see if voice works.

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