08-26-2024 12:31 PM
Hello - my daughter and I have the plan that includes data in the US. We successfully connected to roaming, and in my notes I had written down to connect to 4G/LTE - however 5G was an option when we connected. Can we change it to 5G, the LTE seems quite slow
08-26-2024 12:35 PM
All the times I have been to the US, I just leave the phone on 5G preferred and let it connect to whatever carrier automatically. It does what it does. I have not really had issues.
08-26-2024 12:34 PM
@JDodd no harm in trying to connect with 5G it's just that some people have had issues and found 4G/LTE worked out better. Feel free to experiment to see if speeds are better. You can also manually select between T-Mobile, AT&T or Verizon to see if one works out better for you than the others
08-26-2024 12:34 PM
HI @JDodd
you can use 5G as well as 4G
if you think the current 4G is slow, you can also try different network. You can try T-Mobile, AT&T and Verizon and see which one is best
I think Verizon does not give you 5G. When I used it, T-Mobile was good on both 5G and 4G
08-26-2024 12:33 PM
yes, you can . But some people said 5G is more stable. But if the 4G does not work well try 5G