Roaming Issue

[CCoupe85]

I live in a border city, Windsor/Detroit, and my phone always goes to roaming. I usually catch it but how do you fix this problem ughhhh lol

[computergeek541]

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@Master2001 wrote:

When you phone goes in roaming, are you still able to receive calls?

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Public Mobile customers are not supposed to be able to receive phone calls while romaing unless a roaming add-on is being subscribed to or unless the customers has a plan that incldues U.S. roaming.

[rfg]

I often visit Windsor to see family (I'm actually in Windsor right now) and I haven't noticed this issue with roaming.  I was actually really surprised when I switched to PM and noticed that my phone rarely needed roaming enabled to keep its data connection.

I'm currently using a OnePlus 2 (A2005) phone.  Others have suggested that including more information about your phone would be helpful.  I would suggest using the "Check your phone's compatibility" tool at this link to see if your phone supports all or only some of the channels PM uses: https://www.publicmobile.ca/en/on/get-started

[Master2001]

When you phone goes in roaming, are you still able to receive calls?

[GinYVR]

@CCoupe85If you are not planning to go to the US, you can always manually set your provider to Public Mobile instead of allowing it to roam.

[GR]

What kind of phone?