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Rewards

johnnycake
Good Citizen / Bon Citoyen

If I change my plan, downgrade it, will I lost my rewards

4 REPLIES 4

johnnycake
Good Citizen / Bon Citoyen

Thanks everyone. Never expected community responses to be so quick and so many.

hTideGnow
Mayor / Maire

Hi @johnnycake Generally no change to reward

 

But if you are on  new rewards system, then the 5% Public points will of course be less

 

And any data bonus from Activation will be gone with any plan change

LeePublic
Deputy Mayor / Adjoint au Maire

@johnnycake No, the plan and rewards websites are separate, so you can change your plans without losing the grandfathered rewards program.

hairbag1
Mayor / Maire

Nope...just don't voluntarily opt out of Rewards...ever.

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