Rewards are usually add in my account so my required payment is lower.
I paid my renewal without rewards rebate being applied (15 $, so I paid 75 $ + tx) instead of 60 $ usually.
So next period I should see 15 $ (twice) deducted from the necessary nenewal amount required ? so 30$ in rewards total ?
Solved! Go to Solution.
I'm kinda leaning toward @Anonymous on this one, @0PX9O4
If the OP didn't get the typical rewards on this most recent renewal, there could be a few reasons why.
Telling them they'll get double rewards next renewal (which it's certainly what they 'want' to hear) may not actually be the case depending on the reasons they didn't get the rewards this time around.
@Honey1979 , check your My Rewards section and your Available Balance to see if PM displays the rewards there that you're accustomed to receiving. Did you by any chance suspend your account within the past 30 days or otherwise have your account go into a suspension state?
In any case, you'll want to make sure to note the next renewal date and ensure you receive the rewards you're anticipating.
sorry is not about the accepted as solution,,,, but @Honey1979 the think in community site post is will see account information to get help .. that is wrong and sorry all member in community site we are customer like you and me and no one can go to any account to see any information... only by CS_Agent, They are the employees by public mobile.
and also if you missing your rewards you have to contact