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Rewards page is not working

halifmike
Great Citizen / Super Citoyen

halifmike_0-1657733404501.png

 

6 REPLIES 6

char-el18
Great Neighbour / Super Voisin

I had to do this a few times but it finally worked for me!

hTideGnow
Mayor / Maire

HI @halifmike  @nichngeles  Usually Incognito mode or try on another device is the best way to resolve the problem

 

Try it

 

nichngeles
Great Neighbour / Super Voisin

I had the same issue and clearing cookies for the site cleared it. You can clear the cookies for just the site specifically by clicking the "i" in the top left corner, selecting each of the cookies, and then removing them.Screen Shot 2022-07-13 at 14.51.20.png

 

Screen Shot 2022-07-13 at 14.51.33.png

dabr
Mayor / Maire

@halifmike    Yeah, it seems like a lot of the pages are in bit of a flux.  I was able to get the plans page a little while ago and now it's unavailable.  There's probably too much traffic because of the change to plans and self serve account.  Just be patient and try again later.

Meow
Mayor / Maire

It works but you have to be patient and try few different browsers until you get through.

Timer
Mayor / Maire

do clear cache and cookies and use inPrivate mode

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