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Reward funds were not applied to new months payment

Michealla
Great Neighbour / Super Voisin

I redeemed points and had $45 worth of funds available on my account and when my payment went through it charged my card the full $50 and some change. Is there any way to have the $45 applied and refunded to my credit card? I’m really annoyed that the reward didn’t work as it’s the whole point of being with PM in the first place. Submitting a ticket through the chat feature is not working.

 

Thanks!

1 REPLY 1

hairbag1
Mayor / Maire
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