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Reward Site SSO issue

Karelcote
Great Neighbour / Super Voisin

This is less a comment than a request for the programmer to fix the Reward site issues. I manage multiple accounts with Public Mobile and while I can log out from the main page and login with different credential. When i want to go on the REward page I'm always stuck opening the first person rewards (even if logged in with a different account on the main page). It keeps cookies and information that is passed along and even if I tried deleting the site data, it does not seem to work. Only thing I can do is strat with a private nagigation browser that does not keep hidden informations.

Anyway, why the rewards are not purely integrated in the same site... This make the whole experience on your web site combersome and the experience less effective.

anyhow, if you can fix this issue allowing peolple like me that swith beteen multiple accounts not being stuck that would be good. Most likely not the only person managing his kids and older parents accounts like this!

Thanks

2 REPLIES 2

Meow
Mayor / Maire

It's PM's caching issue from the day One.

I usually do log-off few times or close browser and start again.

NDesai
Oracle
Oracle

Almost always I use Incognito or private browsing mode when I login to different accounts. It's just their system limitations the way they integrated all together. If it was easy enough, they would've done it properly. 

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