11-15-2022 12:18 PM
How do I return a phone and Sim card that had been charged to my Visa credit card without my authorization?
11-15-2022 01:12 PM
inapppropriate comments removed
11-15-2022 12:35 PM
There is NO way PM to send you a phone+SIM without somebody going to web site and actually placing an order.
11-15-2022 12:28 PM - edited 11-15-2022 12:29 PM
@Duncan1950 , the return policy for CPO phones is covered in this help article. I assumed you have the phone in hand and this is not a fraudulent transcation?
https://www.publicmobile.ca/en/on/get-help/articles/certified-pre-owned-phones
11-15-2022 12:23 PM
Did you receive the phone and sim? Did a family member order it in? A gift maybe?
