Resume subscription

[gr8mtl]

Can I set a future date to resume subscription? Traveling now but I know when I go back home.   Thanks

[computergeek541]

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@BKNS27 wrote:

@gr8mtl 

You need login to your account and manually disable Subscribe (AutoPay) button and enable when you return back to Canada.

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Once a customer's account has gone into suspension re-enagbling autopay will not get the service working again.  Payment for plan would require manual payment.

[BKNS27]

@gr8mtl 

You need login to your account and manually disable Subscribe (AutoPay) button and enable when you return back to Canada.

[hairbag1]

@gr8mtl 

nope...you must self-resume your acct.

[hTideGnow · Accepted solution]

hi @gr8mtl 

sorry, no such schedule resume settings.

you have to mark your calendar and resume it yourself.  Remember you only have 90 days grace period to resume or you lose your number.  And don't it do it on the last day, set it to the 80th days.  Also, remember to use email to receive 2FA code , assuming you won't get the 2FA on SMS while you travel.