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08-29-2022
05:23 AM
- last edited on
08-29-2022
10:20 AM
by
computergeek541
I successfully Reset my password yet when I go to login afterwards it is still saying incorrect after successful reset. Cookies are allowed , using Chrome browser and windows 7.
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08-29-2022 09:51 AM
Also try refreshing your Chrome page after resetting your password in addition to clearing cache, cookies and going incognito.
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08-29-2022 06:57 AM
@ptrembl1 Hi there have been a few issues lately with password reset,try and clear cache and cookies or try a different browser in private or incognito mode reboot your device and try again if you have a different computer or laptop try that ,if all that fails
you need the help of a service rep
There are two ways to contact a customer service agent , open a ticket through Simon here https://publicmobile.ca
Or private message them here
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user
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