@Villepaul...
here's some light reading to help you figure how the PM Points program works.
https://www.publicmobile.ca/en/bc/get-help/articles/Joining-Public-Points
If you come into the Community Forum often, you'll see folks post questions that perhaps you can lend some advise to. Even just provide a Bravo to someone else's response that you find helpful too. You can also award someone a Solution that best answers your query when you post a question.
If someone posts a question that you feel confident in providing some answer or direction...just jump right in an give it a try. Who knows...you might even be awarded the Solution.
Best advise is to come here often, sit back and follow a discussion until you're confident you can contribute constructively.
Nobody here knows everything so we all help each other. That seems to be the philosophy here at PM and that keeps our costs down as no need for paid customer support answering the phone for those questions that we can help with.
Eventually you'll accumulate enough Points to apply against buying add-ons, phones or other swag. You can also use Points against your regular plan costs.
Eventually, you could get 1 - 20 15 Points awarded to your acct. edit'd
