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Replacing phone

shegou
Great Neighbour / Super Voisin

I am replacing my Moto G5 with a Moto One Vision.  Will I need a new SIM card and will my contacts be transferred with the SIM card?

Thanks

6 REPLIES 6

shegou
Great Neighbour / Super Voisin

Thanks.  This is very helpful.

darlicious
Mayor / Maire

@shegou 

Just  remove the sim card from one phone to the other unless you need a bigger size then you may need to get an adapter or ask your local cellular retailer if they have any leftover sim card snapped out"frames" you could have......

 

I used the smartswitch app to transfer everything from one phone to my new phone. Since you are changing to a phone by the same manufacturer its unlikely that you have any bloatware that you wouldn't want transferred.

80D1D9B0-11BF-4C00-A96B-8565C38DE1AB.jpegHere is a sample of tri cut. Some times is very hard to to see the cut marks.

 

 

 

HALIMACS
Mayor / Maire

@shegou 

 

The only way that one may need a new SIM card is if the existing SIM card is of the non tri-cut variety and adapters either can or cannot be amended on/off it.

 

Both of these phones use a nano sized SIM card so if it is just a matter of sliding it out of one sim tray and putting it in the other SIM tray.

mh1983
Deputy Mayor / Adjoint au Maire

To go w/ the answer above, these instructions should be relevant to your G5: https://www.motorola-support.com/us-en/?page=device/motorola/moto-g-plus-5th-gen/topic/reset/backup-...

 

Also, if you have an SD card, you can move photos/videos to that, take it out, then pop it in your new phone.

 

But as cellphoneuser1 said, the SIM card doesn't store contacts and typically they're all synced through a cloud service like Google contacts, etc.

cellphoneuser1
Mayor / Maire

@shegou  You won't need a new sim unless you have a very old sim. Contacts aren't on the sim unless you save them on the sim.  Backup contacts to Google account if your old phone is Android too.