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03-02-2024 02:50 PM - edited 03-02-2024 02:51 PM
My Subscription cycle just started last week. I want to change to a new plan that's much better and cheaper also.
Do I receive any credit if I click on "change NOW" or should I click on "Change on Renewal"?
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03-02-2024 04:14 PM
Thank you to all you great souls!
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03-02-2024 03:40 PM
The ONLY way this might be advisable is if you require additional data or US coverage and your existing plan does not have the allotment you need.
Given the cost of add-ons to supplement your existing plan, you might be better off renewing on an immediate basis, vs next renewal.
If NOT NEEDED sooner than later, definitely schedule on next renewal.
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03-02-2024 02:56 PM
It is always suggested to change on next renewal (unless you are renewing because you are out of data) as you never get any credit for a current plan if you change while it is active.
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
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03-02-2024 02:53 PM
@shangul Select Change on Renewal before March 4th and you can get this plan even if it's no longer offered at time of your renewal. Plus PM doesn't refund or prorate for unused days left on current cycle.
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03-02-2024 02:52 PM
It is recommended to "Change on Renewal" since PM does not refund or pro-rate plans when you change earlier.
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03-02-2024 02:52 PM - edited 03-02-2024 02:55 PM
If you do renewal NOW you will be immediately charged for new plan cost.
If you schedule plan change on next renewal, PM should honor your request and plan cost.
