08-03-2018 03:08 PM - edited 01-04-2022 06:38 PM
08-03-2018 09:29 PM
Moderator team response times are much longer than normal due to widespread account renewal problems. Rest assured all messages will be dealt with in the order in which they are received. Please be patient. Thank you.
08-03-2018 03:14 PM
@Ballbreaker24, if you're willing to change your plan, you can change it immediately by having the funds in your available balance. NOTE: If you're on a promo plan, you will not be able to return to it, if it is no longer available for new customers.
If you're on a currently still offered in-market plan, chances are better that it will remain available, but there is still no way of knowing for sure.
08-03-2018 03:14 PM
Sending the mods a message is the only way to renew early.
Your only option now is to wait patiently for them to get back to you... 🙂