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Remove credit card

Jojo45
Good Citizen / Bon Citoyen

How can I remove my credit card from my account 

3 REPLIES 3

dust2dust
Mayor / Maire

What you can do however is change it to a zero balance visa gift card kind of card.
Let me know if you want to go that route and I can give you the particulars.

hairbag1
Mayor / Maire

@Jojo45 

you can't...you need to message a CSA to remove it. Use this link...(sp)

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

HALIMACS
Mayor / Maire

@Jojo45 

You can't fully remove it.   You can turn off the subscription which will ensure it won't be charged on renewal.   

Only customer support can actually remove the card from the file/records.

Here's how to ask/reach them:

To contact a Customer Support Agent, send a private message to Customer Support Agent by clicking here.  You’ll need to be logged into your Community account for the link to work.

Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar, or tap your Avatar down in Messages.

Need Help? Let's chat.