@Maureen62
Give it an hour.
Clear your system cache and cookies, open and incognito or private tab.
Try again.
If all else fails, ask support to assist you in this:
To contact a Customer Support Agent, send a private message to Customer Support Agent by clicking here. You’ll need to be logged into your Community account for the link to work.
Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar, or tap your Avatar down in Messages.
