Registration/ subscription glitch

[Daragnok]

Registration is stalling at the question about whether you have a SIM card. Is the system down? 

[Handy1]

@Daragnok  We happy to hear you got all sorted out . And welcome to PM 🙂

[Daragnok]

I worked.  Thanks! 

[softech]

@Daragnok wonder if you want to try to create a new email and try activation again. If you are going with that reinstall the app  and clear browser cache for the default browser on your phone first 

[Handy1 · Accepted solution]

@Daragnok  You can also try uninstalling the app and reinstall it see if that helps 

[Daragnok]

The Error Code is on the website

[Handy1]

@Daragnok  Please submit ticket with support 

private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Daragnok]

Thanks for the suggestion.  I tried on the app and Web site. As soon as I log in,  it jumps to that question.  I select I already have a sim and then it hangs on the app and gives me a Error Code: XXX

[Handy1]

@Daragnok  If you’re trying on website . Try doing from all from start to finish . You need the all to finish now anyways