11-18-2023 01:19 PM
How to get refund
was charged Mutiple times when trying to activate a new line
please advise
Solved! Go to Solution.
11-18-2023 01:21 PM
hi @axisandrew
would be ok for PM to refund, please submit ticket with CS agent using message
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
11-18-2023 01:21 PM
Hello @axisandrew
Before you contact a CS Agent, contact your credit card company first to confirm they are actual charges on not just pending charges. People tend to make that mistake a lot. Once you have confirmed this, then reach a CS Agent.
11-18-2023 01:19 PM
@axisandrew You need to submit ticket with support and ask for it
send a private message To CS_Agents click
VVVVV Link below VVVVV
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437