Refund

[Leelee125]

I need a refund 

[esjliv]

@Leelee125 there could be many reasons why a new activation may not work. What are you experiencing?

Have you ruled out a device issue? Try:

• Restart your phone 
• Do a reset of the device's network settings
• Try your sim into another phone to see if you have any services 

No need to jump ship yet, perhaps it is an easy solution. 

Did you port a number over or activate with a new number?

If all trouble shooting fails, contact CS_Agent via chatbot or private message them through your envelope top right Community page.

Edit typo

[computergeek541]

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@Leelee125 wrote:

I paid $45 to get an account with you guys. Then eleven dollars for sin. Either work I would like refund back please 

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I found this message added on to the end of another threaed from a few days ago. Please rember that messages posted here are usually only seen by other customers.  Only employees could look into a refund situation for you.  Instrructions have been provided earlier in thisw message thread about how to contact Public Mobile.

[Handy1]

@Leelee125  Did you download the app to finish the activation ?

[computergeek541]

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@Leelee125 wrote:

I need a refund 

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Unfortunately, refunds generally aren't provided. Can you provide some details about this situation? Did Public Mobile overcharge you?

[Handy1]

@Leelee125  You need to ask support but PM typically no refunds 

send a  private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Leelee125]

I paid $45 to get an account with you guys. Then eleven dollars for sin. Either work I would like refund back please