Refund

[Wallace53]

I mistakenly kept trying to purchase a sim card and kept getting charged but it wouldn't finish the process of shipping it. Can I get a refund for these 4 sim charges?

[CSA_PM]

We appreciate your escalation. An agent is already assisting the customer and will ensure they receive the support they need.

[softech]

@Wallace53 

I have escalated your ticket on your behalf.  PM support will reach out to your via Community inbox.  Please monitor here for their reply:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[samsunga31]

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@Wallace53 wrote:

I mistakenly kept trying to purchase a sim card and kept getting charged but it wouldn't finish the process of shipping it. Can I get a refund for these 4 sim charges?

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They won't refund you. However they can credit your account the costs.

You can create a ticket by clicking on the chat bot at the bottom right corner. Or if it doesn't work, you can create a ticket using the direct link.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437